I recently purchased a Hewlett-Packard Pavilion a1230n. I used the AOL free offer that came with it and the Norton software as well. I then switched to Verizon/Yahoo when I changed from a dial-up to broadband DSL. In order to prevent any conflicts, I disabled the Norton software and activated the software that comes with Verizon. Since then, I have added a Logitech webcam and cannot send a video that I recorded no matter how I try to send it. I understand that it is small enough to send and I have worked extensively with Verizon to no avail. Can anyone help me?