Tag Archives: yahoo mail

I’m over my storage limit and having trouble deleting messages. Do you have any suggestions?

I’m over my Yahoo Mail storage limit. I know I need to delete messages until I’m under 1GB, but deleting is proving very difficult. Sometimes, I have difficulty viewing messages in a folder. Other times, I can see the messages, but when I try to delete them, it takes forever to get rid of a single screenfull (and I often get the message “There was a problem accessing your account” when I try). I don’t have any really big messages — the largest are about 200k. I access Yahoo Mail through Firefox or Internet Explorer, using Dialup (approx 52kbps) at various times of day — it doesn’t seem to matter when. I am able to access other websites normally. I have e-mailed Yahoo Customer Support about this and responded to their autoreply, but I haven’t heard anything since. Any suggestions on how I can delete messages and get down to my limit?